Faculties need refunds from Central Florida vacation organization soon after COVID-19 journey cancellations

Wintertime Back garden, Fla. – A journey enterprise that helps faculty teams with arranging musical performances at Central Florida’s concept parks is accused of failing to refund students’ payments right after the COVID-19 pandemic prompted the cancellation of their journeys, News 6 has uncovered.

Musical Destinations Inc., centered in Winter Backyard garden, arranges transportation, accommodations, dining, concept park tickets and things to do for youth teams doing at Common Orlando and Walt Disney Globe, according to the company’s site.

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When the concept parks briefly closed in March 2020 to mitigate the unfold of the virus, many college bands discovered their scheduled visits to Central Florida would be canceled.

Eleven months later, hundreds of family members throughout the southeastern U.S. are nonetheless ready for Musical Places to concern refunds.

As the journey organization faces potential litigation, a neighborhood topic park operator introduced it will no for a longer period do business enterprise with Musical Places.

“I’ve got a whole city of mad dad and mom. They are hurting,” explained John Rea, an attorney who signifies an Alabama college district in a prepared lawsuit from Musical Places. “I’m hoping my finest to recoup the dollars.”

Musical Destinations owes Springville Large Faculty in St. Clair County a lot more than $105,000 immediately after the band’s scheduled excursion to Walt Disney Entire world in March was known as off due to the virus, according to Rea.

“(Musical Places) promised a refund inside of a number of weeks,” Rea explained. “But the line of communication merely stopped.”


Practically 100 learners and 70 chaperones had been organizing to make the trip from the Alabama higher college when the pandemic brought Central Florida’s tourism marketplace to a halt.

Hundreds of hospitality personnel lost their careers and quite a few tourism-linked businesses experienced as vacation to Central Florida plummeted adhering to the virus outbreak.

“My folks are realistic. We recognize lousy matters have occurred to a whole lot of folks,” Rea reported. “We just need communication.”

Musical Locations has been operated by Joseph “Jody” Cooper given that 1995, condition information display.

Cooper at first agreed to discuss with Information 6 but then failed to respond to his cell phone at the time of the scheduled appointment.

Immediately after Cooper did not reply to various emails, voicemails and textual content messages, a Information 6 reporter frequented an tackle for Musical Destinations detailed on condition records.

Cooper walked inside the household without commenting about his firm.


“Parents are pissed off like I am,” stated Jeremy McFall, the band director at Dora Superior School in Dora, Alabama. “For a great deal of our students, they just never have the fiscal ability to do a whole whole lot of touring.”

Even though Musical Places returned a $21,000 test it experienced not still deposited, McFall claimed the enterprise continue to owes his university $22,000.

“I was promised a refund settlement variety to get the course of action commenced, and I never obtained that,” claimed the band director.

Based mostly on e-mail he been given from Cooper, McFall believes Musical Destinations successfully recouped almost all the school’s money that the firm experienced paid out out to 3rd-bash vendors like lodges and dining establishments.

“I obtained some Common refunds nowadays on my credit history playing cards,” Cooper reportedly wrote in a May well 6, 2020 e mail information that McFall delivered to Information 6.

But Universal Orlando did not acquire any funds from the vacation enterprise on behalf of McFall’s students prior to the band trip’s cancellation, in accordance to a resort consultant.


“Our policy and observe has been to immediately refund any pupil team with an occasion impacted by the pandemic,” a Common Orlando spokesperson mentioned. “That claimed, we in no way been given payment from Musical Destinations on behalf of (Dora Large University) and we are no more time performing organization with this enterprise.”

“Oh my God. Wow,” McFall claimed in reaction to the topic park operator’s statement. “Where did the income go? I suggest, straight up, which is the only issue I have.”

Common Orlando announced on March 12, 2020 that it would temporarily shut its theme parks setting up March 16, 2020, 3 days before Dora Higher School’s scheduled trip to Central Florida.

Alabama Gov. Kay Ivey declared a point out of unexpected emergency on March 13, 2020 because of to the coronavirus pandemic and shut community universities for a lot more than two weeks.

On that very same working day, McFall stated his school’s band excursion was formally canceled.

In accordance to Dora Significant School’s agreement with Musical Locations, “if the team cancels” 3 months prior to the journey, all monies are refundable.


The agreement states that no refunds would be issued if the whole team tour was canceled a lot less than 1 month prior to the vacation.

The agreement does not precisely tackle cancellations prompted by the closure of theme parks or inns.

The school group’s bundle included travel insurance for “post departure university student safety,” in accordance to the contract, but it is not clear whether the insurance plan plan lined excursion cancellation expenses.

“My knowing, from Musical Places, is that we would be acquiring our cash back for everything,” stated McFall, who statements the corporation in no way asserted that the payments were being non-refundable following the pandemic-related cancellation.

Harlem Center Faculty, a Title I faculty in Georgia exactly where extra than 40% of students receive absolutely free or decreased meals, is awaiting far more than $34,000 in refunds from Musical Places pursuing a canceled excursion to Central Florida, in accordance to the Columbia County Faculty District.


The Columbia County Sheriff’s Business office not long ago gained a complaint about Musical Places associated to its arrangement with Harlem Center College, according to legislation enforcement officials, but the agency has not but released a official legal investigation.

At least two Alabama educational facilities effectively attained refunds from Musical Destinations, Information 6 has learned, together with one where Cooper’s brother is effective as band director.

Homewood Higher School’s marching band had been setting up to journey to the Event of Roses Parade in California in advance of the pandemic compelled the cancellation of the New Year’s Day event.

Musical Locations issued a partial refund to the faculty since some of the deposits have been non-refundable.

“Homewood Significant Faculty went by the appropriate system of requesting a refund from Musical Destinations,” a university district spokesperson reported. “Homewood High’s arrangement to use Musical Places for travel preparations for the Match of Roses parade was created prior to the seek the services of of (the school’s) current band director.”


Cooper’s brother did not answer to email messages featuring an chance to remark.

In close by Shelby County, Musical Places issued a refund to one particular school but family members at two other schools, Chelsea Higher and Chelsea Center, are nevertheless ready to get income back again.

“It’s extraordinary annoyance,” reported Barry Lovette, a mum or dad whose two daughters were being scheduling to dance along with the Chelsea Large College marching band at Universal Orlando whilst his spouse served as a chaperone.

Lovette advised Information 6 his household compensated about $2,500 for the vacation, which experienced been scheduled for the week of April 1, 2020.

Lovette claimed he and other dad and mom have repeatedly tried out to speak to Musical Destinations devoid of results.

“I’m striving to enlist help to get this revenue, not just for our spouse and children, but for all the families,” Lovette reported. “And not just for our Chelsea Large College, but for all the universities impacted by this circumstance.”

Common Orlando by no means acquired payment from Musical Places on behalf of Chelsea Significant College, according to a Common spokesperson.


News 6 requested a duplicate of Chelsea Superior School’s contract with Musical Locations under Alabama’s community records regulation, but administrators with the Shelby County Board of Instruction refused to supply it.

“In an hard work to resolve the condition, our attorneys would like us to keep matters confidential in between the School Board and Musical Places at this position in time,” explained John Gwin, the university board’s main money officer.

In a Dec. 16, 2020 letter tackled to moms and dads, Gwin indicated that the university board had not been in get in touch with with Musical Locations considering that September 2020, irrespective of leaving voicemails and e-mail with the business every single working day.

The Shelby County Board of Instruction established it was not feasible to file a lawsuit from Musical Destinations, according to the letter.

“Parents are irate and it is hurting the college,” claimed Kattie Curiel, who compensated $565 for her daughter to journey to Orlando with the Chelsea Center School band. “I really do not know how the owner (of Musical Places) sleeps at evening.”

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